If your phone has a Home button, hold down the Home and Side buttons until the Apple logo appears. Next, force an iPhone reboot by holding down the Volume down and Side buttons at the same time until a slide to power off option appears. Here’s how you follow these steps on your iPhone or iPad.įirst, refresh the app’s cache by clearing it from memory: Swipe up from the bottom of the screen and hold until your open apps appear (or double-tap the Home button), then swipe up on the app that’s causing issues. The process for iOS and iPadOS is very similar to the one for Android: Try clearing the data cache, restarting the phone, updating the software, and ultimately contacting the developer for extra help. On the app’s Play Store listing, tap on the name of the app and you should see a Developer Contact option with an email and a website to help you get in touch.
COMPUTER CRASHES FIX INSTALL
Restart the phone, then open the Play Store and install the app once more.Īfter all that, if the app keeps crashing, it’s time for the last resort: Contact the developer directly and explain your issue. Once this process is complete, the button should revert back to Install. Head back to the app’s Play Store listing, tap on the name of the app, and then tap Uninstall. If you don’t see updates, or they don’t affect how an app runs, then uninstalling and reinstalling the program might help.
COMPUTER CRASHES FIX FOR ANDROID
Check for Android updates in Settings > System > Advance > System update. Updating your Android operating system could also minimize compatibility issues. Open the Play Store app, tap your avatar in the top right, choose My apps & games, and see if the app in question is on the list under Updates pending. If it is, install any updates and see if it makes a difference.
COMPUTER CRASHES FIX UPDATE
The developers might be aware of these problems, so you should check whether there’s an update that solves them. With a program that keeps misbehaving, there might be a significant issue with the app’s code, or it could no longer be compatible with your device. Still, the hassle is worth it if this step fixes the problem. That means you’ll have to log back and reconfigure your settings. This erases all stored information, resetting the app to the state when you first installed it. If this doesn’t do the trick, tap Clear storage on the same screen as the Clear cache option. The next time the app loads, it will have to refresh its data, which should erase the corrupted bits. For good measure, restart your phone immediately afterward.įor a more comprehensive reset, go to Settings > Apps & notifications > See all apps, and select the glitchy program from the list. Once there, go to Storage & cache and tap Clear cache. Then exit out of the glitchy app by swiping it up. To do this, first enter the app carrousel by slowly swiping up from the bottom of your screen. By erasing the app from memory, you reset the cached data. Your device keeps recently-used apps active, which maintains their local caches. To perform a basic cache refresh on Android, clear an app from your phone’s recent memory. You can sometimes fix the problem by forcing the app to refresh its data from the cloud or the app’s original files, rather than the local storage. However, the locally stored information can also get glitchy, crashing the app.
This lets you access the app more quickly the next time you pull it up. Many apps cache bits of data-like a friend’s recent status update or a menu icon-in your phone’s local storage. When a mobile app acts up, the culprit is often corrupted data. If several programs are misbehaving, you might be facing a larger problem with your computer or smartphone. However, make sure to double-check that your issues are related to one app in particular. In this guide, we’ll walk you through the key steps you should take to make everything run smoothly again.
When an app starts acting like this, it’s a huge inconvenience.īut there’s good news: Fixing crashing apps isn’t too difficult, whether you’re on Android, iOS, Windows, or macOS. You open it back up, only for the program to shut down again. You’re organizing your notes on the computer or chatting with friends on your smartphone when the app crashes. It was originally published on June 24, 2018.
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